Online Banking (Open Online) Enrollment

Step 1: On the Log in page, click “Sign up.”

Screenshot of Sign up

Step 2: Enter your identification information. Click “Enroll”.

Screenshot of Enroll

Step 3: Read and Accept the Terms and conditions by clicking “I agree

Screenshot of Terms and conditions

Step 4: Create username and password. Click “Continue”.

Screenshot of Establish Credentials

 

Step 5: Set Up your Challenge Questions. Click “Continue”.

Screenshot of Set up challenge questions

Step 6: Enter the Mobile phone number you would like to use to receive your one-time passcode (OTP). Click “Continue

Screenshot of Set up phone numbers

Step 7: Mobile banking enrollment. Click “Enroll” to access your account using your mobile phone.

Screenshot of Mobile banking enrollment

Step 8: Once enrolled, you will now be prompted to log in using the security challenge below. You will need to authenticate yourself with using the one-time passcode through text message or by phone call.

Screenshot of Security challenge

Resetting a Forgotten Password

Step 1. On the Log in page, click “Forgot Password”.

Forgot Password

Step 2: Input the information and click “Reset Password”. The email address that you enter must match the email address we have on file for you.

Reset Password

Step 3: Login using the temporary password that was sent to your email address.

Temporary Password

Frequently Asked Questions (FAQ)

What can I do with Open Online?

You can view your account history, view check images, view/print statements, download transaction history, place stop payments, categorize your transactions, transfer funds between your Open Bank accounts, set up alerts, order checks, transfer funds to your external bank accounts, pay bills and utilize Zelle services.

How do I enroll in Open Online?
Can I enroll in Open Online without an email address?
Can I enroll in Open Online without a Social Security Number (SSN)?
How come I do not see my account information after I enroll in Open Online?
Does my Open Online access expire?
If my Open Online access expires, can I use Open Online in the future?
How can I change my password?
What if I forgot my password?
I am locked out of Open Online, what can I do?
I do not remember my username. How can I retrieve it?
I do not remember my security challenge answers. How can I retrieve it?
Does Open Online have Bill Pay services?
I have a business account, can I use Bill Pay in Open Online?
What is eStatement? Is the service free?
How far back can I retrieve eStatements?
Can I revert back to paper statements from eStatements?
Can I download transaction history and export it?
Can I place stop payments on checks? Is there a fee?
Can I delete a stop payment I submitted using Open Online?
Can I place stop payments on an ACH transaction using Open Online?
What is Zelle?
Where is Zelle located?
Can I use the same phone number or email for Zelle if it is being used at another financial institution?
What is U-Choose Rewards?
Can I log in to Open Online through the Mobile Application?
What is the difference between Open Online and Cash Management?
Can I use Bill Pay through the Mobile Application?
Can I deposit checks from my smart phone?
Can I transfer funds between my Open Bank accounts?
Can I transfer money to other financial institutions?
Can I order checks through Open Online?
What is Technical Help?
I am experiencing some issues, who can I contact for assistance?
Which web browsers are compatible with Open Online?
Transport Layer Security (TLS) is a cryptographic protocol designed to provide communications security over a computer network. Open Online requires TLS 1.2. Which operating systems support TLS 1.2?
How can I check or enable *TLS 1.2 on my web browsers?
Does Open Bank have any tutorials or educational videos?